FAQ

Frequently Asked Questions

Quick answers to common queries about shopping, registration, and account management.

Browse products and click Add to Cart. Review items in your Cart page, then click Proceed to Checkout. Important: You must be registered and logged in before completing checkout.

Go to the Login/Register page. Scroll down to find the Registration Form (on mobile, scroll further). Enter your email address and submit. You’ll receive a confirmation email with a link to set your password. ✔️ Registration uses WooCommerce’s default process—quick and secure.

Visit the Login/Register page. Enter your email address and password. Click Login to access your account. Both login and registration forms are on the same page.

Log in to your account. Go to My Account > Account Details. Enter your current password, then set a new one. Save changes to update your password.

On the Login/Register page, click Lost your password?. Enter your registered email address. You’ll receive a password reset link via email. Click the link and set a new password.

  • Can I track my order? Yes, under My Account > Orders.
  • Can I update my shipping address? Yes, under My Account > Addresses.
  • Do you send order confirmation emails? Yes, after placing an order.
  • Can I cancel or modify my order? Orders can be changed before processing. Contact support quickly.